2023 Shortlisted Nominee
Inclusive Culture Initiative Award
Capital One is deeply committed to nurturing a diverse and inclusive culture where every voice is not only heard but is valued. They recognise the potential within each unique perspective, believing that by tapping into this collective wisdom, they can craft exceptional experiences for associates and customers alike. To further cement this cultural shift, Capital One has established a Talent Experience team dedicated to embedding Diversity, Inclusion, and Belonging (DIB) into every aspect of the employee journey. The DIB team has communicated their priorities through internal channels and via their seven employee networks. These priorities encompass increasing diversity in senior roles, ensuring fairness and accessibility in processes, and fostering an inclusive environment. Achieving these objectives involves policy changes, robust communication, community partnerships, well-being initiatives, and unwavering support.